Todd dealt with s fine. Outlined everything, told what the diagnosis means....that/'all I asked for. I do have a beef with my Malibu 2015. It was a huge mistake to limit the entrance into my trunk to an electrically backed system. Should have had a key entrance into the trunk with a key or under the dash board.. I understand security was sought thru the new system. And it worked so well, the driver couldn't get in either. Then, I get stuck with the bill for your mistake to the tune of $260. Just to get into my trunk! (Don't even mention hooking up a cord from the inside latch puller and just pulling the cord, when I need it.). And then the new latch required? $ 150. Again, to correct your mistake? And this event occurred after having the car for 3 years? Defect in the latch, to be sure!
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