283 Reviews Found
Confirmed Sales Customer
Darryl, my salesman was AWESOME. He as very patient with me and my questions. He gave simple and understandable explanations to my questions. He made feel very comfortable. By time car was bought, I felt I had established very good rapport with him. Darryl was very organized and very detailed in regards to specs on the vehicle. I would refer other to him. Thanks for great service.
Ann P.
REESE
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Keyser Chevrolet Buick Inc. team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Business Response
Thank you very much! We look forward to your next visit! Take care!
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Business Response
Raymond - thank you for sharing this incredible feedback with us about your service visit. Thanks again!
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Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Confirmed Service Customer
Vehicle was in for the third time due to transmission problems. Hard shifting, cant make up it's mind what gear it should be in, still downshifting after complete stop, no throttle response after first morning start up, when it does respond it chirps the tires and in general a very poor transmission. This time transmission was replaced. So far so good. Time will tell. Dealer has been very helpful in trying to correct the problem.
Carl S.
Essexville
Business Response
Carl, we sincerely appreciate your feedback. Each employee is a valued member of the Keyser Chevrolet Buick Inc. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Business Response
Thanks for the great feedback!
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Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Confirmed Sales Customer
Rex Manning took time to explain everything to me in my new Equinox even though it was 5:15.
Karla G.
Vassar
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Keyser Chevrolet Buick Inc. team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Confirmed Sales Customer
Thank you for working so hard to get me exactly what I wanted 🙂
Cheryl L.
Bay City
Business Response
It's great to hear that you were happy with our team and we'd like to say thanks for giving us this review!
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Confirmed Sales Customer
This is my second purchase from Keyser. Always a friendly experience and they always try to get you into the vehicle you are looking for.
Joseph J.
Essexville
Business Response
Joseph, thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
I purchased the upholstery warranty and along with my oil change and tire rotation they cleaned the upholstery. I am dissatisfied with the cleaning the light stain spots that I had in the passenger front and back seats were still there when I picked up the vehicle. My vehicle has light interior fabric which I feel is just a bad manufacturer choice but is the only option I had with my silver equinox. So I will have to return another day for additional cleaning.
Roni-jo A.
Kawkawlin
Business Response
Roni, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Very helpful. Erika very helpful in securing our new auto.
Floyd H.
BAY CITY
Business Response
Floyd, thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Confirmed Sales Customer
Keyser did everything possible to make my lease exchange a most pleasurable experience - something I would definitely recommend to others.
Michael O.
Essexville
Business Response
Michael, we appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Keyser Chevrolet Buick Inc. team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Business Response
Patricia, we sincerely appreciate your feedback. Each employee is a valued member of the Keyser Chevrolet Buick Inc. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Confirmed Service Customer
The service department covered everything in detail that was necessary during this visit.
Gary K.
REESE
Business Response
Gary, we are dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We would like to extend our sincerest gratitude for your feedback. At Keyser Chevrolet Buick Inc., we value our customers and we look forward to seeing you on your next visit.
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Business Response
Ted, thank you for sharing this incredible feedback with us about your service visit. Thanks again!
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Confirmed Sales Customer
I have always been treated like family at Keyser and that is why I keep on coming back
Debra Z.
Bay City
Business Response
Our goal is to provide top-notch sales so we appreciate your kind words about your experience. The whole Keyser Chevrolet Buick Inc. sales team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Sales Customer
Devin did everything he could to get me the best deal! I hope he never leaves the dealership!
Ashley G.
Frankenmuth
Business Response
Ashley, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I smell oil inside my car while i am driving. I am going to drive it a few more days to see if it goes away or I will report it to the service department.
Larry J.
BRIDGEPORT
Business Response
Larry, we sincerely appreciate your feedback. Each employee is a valued member of the Keyser Chevrolet Buick Inc. team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
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Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Keyser Chevrolet Buick Inc. team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!