342 Reviews Found
Confirmed Service Customer
I was entirely satisfied with the service and the cost of it. The guys in the service area are friendly and knowledgeable, but also fair.
Julie S.
REESE

Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Burt Watson Chevrolet Buick, Llc and we hope to see you again.
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Confirmed Service Customer
They ask when you are available for service not their convenience.Wait time is minimal and keep you informed when a problem arises.
Kathryn T.
BAY CITY

Business Response
Hi there, thank you so much for your positive comments about Burt Watson Chevrolet Buick, Llc! We look forward to your next visit! Take care!
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Confirmed Sales Customer
Great staff that is willing to go above and beyond to help with a great buying experience
Kristi S.
ESSEXVILLE

Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Excellent service Dept that kept me updated as I waited. Tanner was extremely polite and knowledgeable in his explanation of repair to my 2020 Buick Encore GX. My salesperson, Sally Loomas, was also instrumental in this appointment. Not only was she helpful when selling me this vehicle, she is always there to respond to any questions I may have about it. (Including the Service repair date & time). Thank you Tanner, Sally & Kathy Woods.
Barbara P.
FENTON

Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Burt Watson Chevrolet Buick, Llc! Thank you, and have a fantastic day!
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Business Response
We're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!
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Confirmed Sales Customer
Having met Grant in the social surroundings a few days before I went to Reese and discuss my situation with him, it was pretty much a done deal before I ever walked into the dealership. It was just a matter of finding the right car. Was treated courtesy and professionally by every one I met and there was no pressure at all.
Charles R.
BAY CITY

Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!
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Business Response
Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi there! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
It was the best experience ever until I was in Birch run realizing they forgot to check the air in the tires post rotation. 101 when rotating. ����. It was my only day off before a road trip to PA .. so I had to drive back & time was valuable that day. Again, they were all very kind and apologetic!!
Tiffaney W.
SAGINAW

Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
I love Burt Watson! Great people! Great service! Great atmosphere!!
Jennifer H.
ESSEXVILLE

Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!
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Confirmed Service Customer
Service was timely and greater on arrival. I was very disappointed by the lack of distancing and masking of all the staff inside the building. Staff moving about the building interacting with each other and patrons without masking. To me it showed lack of consideration for patrons and their health and safety. Could truly sway a decision to not come back
Amy R.
UNIONVILLE

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Confirmed Sales Customer
I worked with both Jessie Tripp and Aaron Presley at your Reese location and had a wonderful experience. The vehicle that I ended up leasing was more then I could have held for, and the respectful treatment I received will keep me coming back.
Monica V.
SAGINAW

Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Burt Watson Chevrolet Buick, Llc and we hope to see you again soon!
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Confirmed Service Customer
Good all the way experience. Good communication, speedy service all went well
Richard R.
BAY CITY

Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Burt Watson Chevrolet Buick, Llc and we hope to see you again soon!
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Confirmed Service Customer
The whole team is very professional. Thank you for the great service
Richard R.
BAY CITY

Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Burt Watson Chevrolet Buick, Llc and we hope to see you again soon!
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Confirmed Sales Customer
Salesman ,Cody was helpful and provided needed information. He was prompt to respond and not at all pushy or overpowering.
Sandra H.
CARO

Business Response
Hi, congratulations on your new vehicle! We're pleased to know our team was able to really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to assist. Have a great day!
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Confirmed Service Customer
Got right in,great service as usual, great service adviser.
Richard G.
BAY CITY

Business Response
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Burt Watson Chevrolet Buick, Llc
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Confirmed Sales Customer
The salesman, Aaron Presley was superior. He answered all my questions and was kind. He did all he could to give me the deal I wanted. I will be back in 3 years, for sure.
Linda P.
PINCONNING

Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!