Customer Reviews

Chad was very knowledgeable in explaining all of the encore is accessories. He made sure before I left the dealership all my questions were answered. He made leasing this vehicle a very pleasant experience.

Had an appointment at 9 o'clock and never got the car until 10 o'clock for a oil change. The service department info me that the guy was having trouble with a truck which I appreciated.

employees were very friendly and helpful.

They get the job done, highly recommended!!!

Everything went well at Burt Watson. The service was excellent. However, the price of an oil change has gone up.

Salesman was very professional and helpful.

Excellent

Friendly, Helpful, vary pleasant, great staff, great service, and a pleasure to do business with this dealership, the sales staff makes buying a vehicle fun.

Excellent sales staff, they help you find the vehicle your looking for instead of trying to sell you something your not asking for. All of the staff makes you feel like they are there to work for you, and the service department is great to, they never make excuses, they just take care of what ever you stopped in for with a pleasant greeting. Thanks to every one working at Bert Watson for such a wonderful dealership.

Excellent sales person.

I got my oil changed no problems was out in a half hour

I have never had anything but top notch service from Burt Watson (Keyser) I called for an oil change, and they were able to fit me in that same afternoon.

We felt that the 2 people we dealt with, Rex Manning and Darcy Allen, were both very thorough and accommodating.

N/A

Everyone is always friendly and helpful. Good prices for oil changes.

I really like that they will pick up at my house and deliver back to me, so I don't have to sit and wait at the dealership. Glad that hasn't changed with new ownership.

They fixed my turbo on my 2015 Cruze with no charge to me. They also came to my place of work to get my vehicle and then dropped it back off after it was repaired.

They were very friendly. Since we called ahead with our information, they had everything prepped and ready to go. It o my took a few minutes to complete the paperwork. A very easy car buying experience.

Always friendly and answers any questions and concerns .Good about getting you in for service when time is a factor,

Great friendly service.